Frequently
Asked Questions
|
[Why
do I need to register with search engines?]
Research has shown that over 40% of consumers
cite search engines as the main way they research
purchases online. How can your business succeed
if your site isn't registered? It is like having
your name in the telephone book and being ex-directory
with your telephone number!
[What
are hits? What is the difference between hits
and visitors to
my website]
Hits are the number
of all the individual requests made to the website.
This includes all .html files, image files,
scripts and individual frame sets regardless
of whether the actual request is successful
or not.
A
web page that contains 3 pictures would register
a minimum of 4 hits each time it is visited.
As a page may contain lots of small picture
or picture components then the figure reported
for hits can be very misleading (this page would
report 9 hits each time it is viewed).
Visits are the number of actual visitors to
your website. This is far more meaningful
information.
[Why
does my website need to be audited and optimised
before
registration?]
Google have registered 4,285,199,774 web pages!
How is someone looking for your products or
services going to find your Web site amongst
all these? To be effective you have to appear
in the first three pages the Search engine results
for your products and services. An audit will
identify the areas that need addressing in your
Web site and the optimisation process will enhance
the site to ensure you have the best possible
chance of appearing in those top three pages.
This is the area where the skills of the Market-online
and the Internet Marketing centre can help.
[What
if my website does not comply with the disability
discrimination
act?]
Although the Disability Discrimination act has
been in force since 1995 it is only now that
the issues of accessibility have been raised.
All sites developed after 1995 should have been
built with compliance in mind. No litigation
has been taken out to date in the UK
however this is not to say that it will not
start. It is the Web site owner who is at risk
and they must ensure that their sites comply
with the minimum accessibility levels.
[Why
do I need to research my customers?]
At
the end of the day it is your customers who
will be visiting and using your Web site. What
do they like? What are they looking for? Can
they find it? And how much will it cost? These
are some of the basic questions you should know
about your customers. You may be surprised by
the answers you get back!
[What
is competitor knowledge?]
You
know about your customers but what about your
competitors? Have they got a Web site? What
information are they showing on it? Is it registered
in search engines? Are they using a Pay per
Click service like Google Adwords? Knowing what
they are doing and evaluating their approach
will help to save time when setting up your
promotional strategy?
[Why
do I need to market offline as well?]
The
search engines do not register new sites quickly,
some taking up to eight weeks. In the interim
you want to get the visitors coming to your
site. This is achieved by following the conventional
advertising media, i.e. local journals, radio,
Magazines and advertorials.
[What
information will a top ten comparison give me?]
Document title, Meta Keywords, Meta Description,
first sentence of the body text, link popularity,
URL, <H1> and <H2> headline texts,
same site and outbound link texts, same site
and outbound link URLs, <IMG ALT> attributes,
HTML comment tags and various other aspects.
All of the top ten sites that are returned by
the search engine for your chosen key phrase
will be compared to your site. The resulting
report will indicate what you need to do to
your site to put it in the top ten search position.
If you are the same as them then you should
be in the top ten.
[What
are keywords?]
Sometimes,
in designing and marketing your site, you need
to peer into a crystal ball. Inside that crystal
ball, one of the most important things you need
to see is what magic words will bring in hordes
of people. Your site needs to be found. After
all, traffic is the lifeblood of any website
- if no one comes, you have no one to educate
or entertain, or no business.
[Why
are Meta names
important?]
Search
engines need to know what your site is about,
what you are giving information about and what
category the site should be listed in to help
visitors find your information. The Met names
are instructions to the search engines giving
them this information. If you do not fill them
in the search engine does not know where to
put you!
[What
is link popularity?]
Some
search engines including Google and Yahoo check
to see how many other sites link to your Web
site. The more that do the more likely that
your site is important and the type of site
a visitor will find the relevant information
they are looking for. The quality of the site
linking to you is also important so do not join
any free for all link programmes, be choosy
and pick good sites within your own market.
[What
are web statistics and why should I have them]
Without feedback how do you know what you are
doing is right? No marketing campaign is effective
without knowing what the visitor has done when
on your site, where they came from? What page
they entered the site, which page they left
the site. How much time was spent at the web
site.
[Should
I build my website myself, or should I get someone
else
to
do it]
Are
you a qualified designer? Are you experienced
in the psychology of internet users? Would you
put a new tyre on a wheel? In the long run the
most successful sites are those which have been
professionally designed and developed and professionally
promoted.
[Where
can I find a good Web Designer?]
This
is the big question. Due diligence and a design
brief to present to the designer will help to
eliminate many of the pitfalls of the Web development
process. We can provide impartial advice based
on our experiences, but in the long run the
decision is yours and Only yours.
[What
are frames?]
These
are a formatting technique used by designers
to enable them to build sites quickly. They
are an optimiser's nightmare and consensus amongst
the optimisation industry is that they should
be avoided. They also present a problem for.
[Should
I use flash?]
The
Web site that starts with a flash introduction
will fail accessibility compliance. Think of
the poor viewer who has a 56K modem. You are
asking them to stand outside your shop for an
extra three minutes before you let them in.
I think you will be lucky to see them when the
show has finished. Only use flash if you are
enhancing a message.
[Do
I need a privacy policy on my Website?]
If
you ask for someone's details then yes you need
a privacy policy. It gives the client confidence
in the knowledge that their E-Mail address will
not be used for spamming.
[I
don't sell anything on my website, why do I
need terms
and
conditions?]
To
protect you from the viewer who decides to take
the information on your site and pass it off
as their own. To show that you are serious about
business and if anyone was to enter into a contract
with you they would be dealing with a professional
company.
|